Inthe light of the COVID19 pandemic and the challenges it brings, Stelkor Doctors have had to make certain
adjustments to ensure the safety of our patients and personnel:
ADJUSTED TIMES (LEVEL 3):
-Monday to Friday : 08:00-18:00
-Saturday : 09:00-13:00
-Sunday: 09:00-13:00 (after hours)
PROTOCOL: -EVERY patient booking an appointment to visit the practice will be required to complete a questionnaire BEFORE entering the practice to limit/assess risk of exposure;it will either be sent to your email address (preferable-only takes 2minutes to complete) or alternatively a hard copy will be made available to complete before entering the practice; -EVERY person entering the practice will be required to wear a mask. - NO other person will be allowed to accompany the patient, EXCEPT in the case of a minor or a person who requires ambulatory assistance. -the doctor will assess all patients with possible COVID-19 symptoms (that need to be seen in the practice) with full personal protective equipment in a designated room. - strict infection control protocol has been implemented throughout the practice to ensure your and our safety.
CONSULTATIONS: -we are still open for regular consultations at the practice: this includes chronic medication refills and disease management, general examinations, gynecological examinations, vaccinations or any other medical needs. -TELEPHONIC/VIRTUAL consultations are possible for patients who are unable to visit the practice; **please note : telephonic/virtual consultations have limitations-you might be required to be evaluated further after assessment by your doctor** -if you suspect,or have symptoms suggestive of COVID-19, a telephonic/virtual assessment is preferable.
SCRIPTS: -If you request the renewal of a script, your doctor will decide if you need to be assessed (either via telephonic or physical consultation) before a new script is issued. A script fee will be applicable.
We appreciate your help and cooperation in this regard. As this is uncharted territory for all of us, we request your patience with the implementation of the above, which brings its own challenges.
We wish you and your family good health. Stelkor Doctors (follow us during the pandemic on the TELEGRAM app at t.me/stelkordokters for weekly updates and information relevant to Stellenbosch and the practice)